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Frequently Asked Questions
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What is your shipping policy?I offer real-time shipping rates with USPS. Once you have added items to your cart and entered your shipping address, the available shipping options and rates will be displayed. Orders are typically processed within 1-2 business days and shipping times vary based on your location and the shipping method selected at checkout. Please note that shipping rates are calculated based on the weight and dimensions of the package, as well as the destination address. If you have any questions or concerns about your order or shipping, please don't hesitate to contact me.
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Do you accept returns?I do not accept returns, but I stand by my products. If there are any issues whatsoever with your purchase, please don't hesitate to contact me at barbara@calicostudionj.com, and I will make it right. Your satisfaction is my top priority, and I am committed to providing you with the best possible shopping experience. Thank you for choosing Calico Studio, and please don't hesitate to reach out if you have any questions or concerns.
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How long until my order ships?I will ship your order in 1-2 days for in stock items and 3-5 days for personalized custom orders. Please note that shipping times may vary depending on your location and the shipping method you choose during checkout. You will receive a shipping confirmation email with your tracking number once your order has been shipped. If you have any further questions or concerns about your order, please don't hesitate to contact me.
FREE SHIPPING ON ORDERS OVER $30
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